Your original question
“Would an approval tool make your work easier?”
“Yes, that sounds useful.”
- Workflow
- Not uncovered
- Bottleneck
- Not uncovered
- Estimated time cost
- Not uncovered
Uncover what your
customers really need.
Compass brings the questions you wouldn’t think to ask into your customer calls, helping you uncover insights you’d otherwise miss.
Free early access. No credit card required. For Mac.
Example 1 of 3
Your customer
You · BuilderCompassListening
The question changes what you learn.
With Compass
“Walk me through the last time an approval got stuck.”
“Last Friday, three of us spent two hours chasing Finance.”
- Workflow
- Spreadsheet
- Bottleneck
- Finance
- Estimated time cost
- $3003 people × 2 hours
The right question.
At the right moment.
Your goal, customer context and The Mom Test guide each question—even when the conversation drifts.
Built on market knowledge and insights from 10,000 customer interviews.
Understand them.
Build what they’ll love.
Uncover what customers need, and build around how they actually work.
“Fits how we work.”
“Finally, simple.”
NPS+54
Feature adoption72%
A smarter starting point for every conversation.
Compass structures each call’s insights. We’re connecting a customer’s past conversations with intelligence about their market to guide your next question.
Better discovery.
Within every builder’s reach.
Get Compass free during early access. No credit card required.
We’ll email you about Compass early access. Privacy
Frequently asked questions
What is evidenso Compass?
Compass is a discovery coach for customer conversations. It suggests a question when there’s something worth exploring, helps you notice leading questions, and turns the call into a research update.
Who is Compass for?
Founders, product managers and researchers who speak directly with customers. Compass helps you explore how people work, what they’ve already tried and what makes a problem worth solving.
How does it work during a call?
The Mac app uses your microphone and the audio from your meeting app. A small floating panel shows a suggestion without taking focus away from the conversation. You can pin a question, skip it or pause coaching. Let participants know before using it.
How does Compass know what to ask?
Suggestions draw on your learning goal and what’s being said in the call. They focus on real experiences, past attempts and specific examples, helping you follow a useful detail before the conversation moves on.
Does a bot join my call?
No. Compass runs as a small panel on your Mac and does not join as a meeting participant. You choose which questions to ask.
What do I need to use Compass?
A Mac running macOS 14.2 or later, with microphone and call-audio permissions enabled. Compass is designed for calls in apps such as Google Meet, Zoom and Microsoft Teams.
Do I have to connect my calendar?
No. You can start coaching a call yourself. Connecting a calendar is optional and helps Compass recognise upcoming customer calls.
What happens to the insights afterward?
Compass creates a research update with the strongest evidence, a missed thread and a question for the next call. Customer quotes stay separate from interpretation. We’re building the connection to your evidence graph, so future questions can draw on previous conversations, your customer data and market intelligence.
Is Compass free?
Compass is free during early access. No credit card is required. Pricing after early access will be announced before it ends.